It’s true that Valentine ’s Day is a big day for businesses.
People are in the mood for shopping, buying gifts or just giving away small
mementos. However, this is also the perfect season to give back to your
customer and offer them something that will make them feel extra special.
It doesn’t have to be grand or expensive. Sometimes, a
sincere expression of love and gratitude is all that you need to tell your
customers how much you value their patronage. This is a great opportunity to
rekindle relationship with your long time customers and to establish loyalty
from new clients.
Looking for ways to make Valentine’s Day special for your customers? Here are some simple ways to do it.
- Rev up
customer service
Nothing can ruin the day of your
customer than a bad service. Prevent this from happening by asking staffs to
keep a smile on their faces when greeting store visitors and helping each of
your visitor. Pay attention to what they are looking for and be quick to assist
when they ask for a replacement. Be extra patient when waiting for customers to
make up their mind about the items they want and politely recommend appropriate
items in your acrylic necklace display to make shopping easier for them.
- Keep a
positive vibe in your store
Love is in the air. And it must
also be felt around your store. Express your love to your staffs and let
everyone have a light romantic vibe on Valentine’s Day. A loving and welcoming
atmosphere can make customers feel more comfortable and can encourage them to
make a purchase.
- Offer
free gift wrapping service
Customers really appreciate simple
gestures that can make gift shopping easier. Offering a free gift wrapping
service is just a small way to help people save time and money. But don’t just
offer haphazard wrapping services. Add a personal touch by writing a special
greeting from your company or by including a discount card for their next
purchase.
- Highlight
Valentine’s Day items
A lot of last minute shoppers will
visit your store hours or even minutes before their date. Make it easier for
them by dedicating a space in your jewelry store for gift items and Valentine’s
Day ready items. Jewelry with heart shaped details is a sell out during
valentines so make sure to create a unique necklace display to showcase your
jewelry collection.
Spread some love this Valentine’s Day. Who knows, your next
customer may fall in love with your jewelry and come back again for more.
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